Getting Started
- Business hours, breaks, and public holidays
- Creating your PetConnect account and first login
- Getting help from PetConnect support
Accounts & Billing
- Billing model: free software and usage-based fees
- Closing a store or ending your relationship with PetConnect
- Configuring payments for appointments and retail
Data Migration
- Cleaning data before you go live
- Importing customers and pets from CSV
- Importing historical appointments and notes
Pricing
- Card processing, Adyen, and pass-through costs
- Eligible transactions: what can incur a fee
- Estimating monthly cost for a busy salon
Features
- Appointment scheduler: day, week, and staff views
- Customer and pet profiles in depth
- Inbox: SMS, email, and client conversations
Geolocations
- Addresses, regions, and local settings
- Assigning staff and services to a site
- Brand-level settings versus per-store rules
Privacy Policy
- Australia and New Zealand privacy law for salons
- Brazil and Mexico: LGPD and LFPDPPP basics
- Canada: PIPEDA and provincial privacy statutes
Hardware Integration
- Adyen EFT POS integration with PetConnect
- Adyen in-person supported countries and regions
- Attendance machines and HRMS (coming soon)