# Singapore, Japan, Hong Kong, and Malaysia privacy law

Source: https://help.pet-connect.co/privacy-policy/singapore-japan-hong-kong-and-malaysia-privacy-law

Key Asia-Pacific markets each have distinct privacy regimes: Singapore PDPA, Japan APPI (Act on the Protection of Personal Information), Hong Kong PDPO, and Malaysia PDPA 2010. PetConnect is used across this region for appointments and retail.

## Laws and frameworks covered

PDPA (Singapore) · APPI (Japan) · PDPO (Hong Kong) · PDPA 2010 (Malaysia)

> Disclaimer: This Help Center article is general information only—not legal advice. Consult a qualified privacy lawyer in your jurisdiction for compliance specific to your business.

## Singapore PDPA

Consent, purpose limitation, and access/correction obligations apply. Do Not Call Registry rules interact with SMS marketing—scrub numbers before campaigns.

Appoint a data protection officer if required. Notify the PDPC of significant breaches where mandated.

## Japan APPI

Handlers must specify purpose of use, obtain consent for sensitive data and third-party provision, and honour disclosure/correction/cease-of-use requests.

Cross-border transfer rules require consent or equivalent safeguards when sending data outside Japan.

## Hong Kong PDPO

Six data protection principles cover collection, accuracy, retention, security, openness, and access.

Direct marketing requires explicit consent. Breach notification to the PCPD may be expected for serious incidents.

## Malaysia PDPA

General rules on notice, consent, retention limits, and data integrity. Marketing often needs explicit opt-in.

Cross-border transfers need approval or adequate protection unless an exception applies.

## Frequently asked questions

### Does PetConnect comply with these laws for me?

PetConnect provides tools and contractual processor terms, but you remain responsible for how you collect, use, and disclose client data in your salon.

### Which article should I read if I have stores in multiple countries?

Read the guide for each country where you have a store, plus the privacy overview and retention/export article. Align brand policies to the strictest requirement.

### Can PetConnect help with a client access request?

Use in-app export and profile editing. For platform-level questions, email support@pet-connect.co.

### Do I need a Data Protection Officer?

Depends on law and scale—GDPR, LGPD, and Quebec Law 25 may require one in some cases. Ask your legal adviser.

### Where is data stored?

Confirm current hosting and sub-processor locations with PetConnect support for transfer and disclosure documentation.

## Summary

APAC salons should follow local PDPA/APPI/PDPO rules for consent, marketing, cross-border transfers, and client access requests.